Are you facing problem while connecting your HP printer to your system or receiving error messages, like “HP printer showing offline”? If yes, then don’t worry. We have mentioned common solutions that you can try to fix HP printer offline issue. Whenever you experience issues like HP printer offline but connected to wifi, try to find exact cause of the issue. Here, in this article we have mentioned simple and effective methods to fix HP printer showing offline error. Just apply each step one by one and apply relevant steps to bring your HP printer in online state.
Method 01: Check the network
Mainly, issues like “HP printer offline” occur when your printer is not properly connected to the network. Whenever you connect your printer to wireless networks, check whether the network to which the printer is connected is working properly or not. Try to configure network settings using the WPS Pin on HP printer to troubleshoot your issue. In case of a wireless printer, make sure whether the printer and computer are on the same Wi-fi and are properly connected.
Method 02: Check for paper jam issue
Sometimes, the issue can be due to pieces of paper that stuck in the cartridges and printer door of your printer. It is the second most common cause for the offline status of your printer. Sometimes, the issue arises when you try to print our documents from a different printer and connected a different printer with your system. So, it is better to check whether you are giving command to printer which is connected to your system.
Method 03: Restart your devices
If your HP printers are still showing offline error message, install software like HP printer assistant in your system. Such software basically helps users to detect and troubleshoot issues with their printer. You can also restart your printer and computer as this troubleshoots many issues with your devices.
Thanks Natali for your suggestion it works in my situation I read you comment on relevant site. I was facing this issue since April but now it has been resolved. Thanks again.
Because my printer is managed by a company, I'm not entirely sure. To avoid these problems, I strongly advise that you use the Google Cloud Print alternative.
Hi,
I will suggest you to fix it first and then check network if not working then connect it with WiFi and then restart it and when it turns off then replace Wifi connection and after system restarts then connect wifi it will resolve your issue. I was facing this issue some days ago when I was using printer for printing content of my website https://www.highbrow.com.pk/ at that time I did the same process I have told you.
I am not pretty sure about it because my printer is handling by a cloud management company. I will suggest you to use cloud management services to get rid off from these issues.
Check Printer Connection
The printer offline status is your printer’s way of telling you that something is wrong with the communication between your computer and your printer, via USB cable or network connection (wireless and wired). So one of the first things you check is your printer’s connection with your PC.
1) Power off and then power on your printer to restart it. Wait for a while for it to be fully ready.
2) Check your printer connection:
2.1) If your printer is connected via USB cable: make sure the cable to your printer is well connected. Then make sure you’re connecting the cable to your computer via a working USB port.
2.2) If your printer is connected via wired network: make sure the cable to your printer is well connected to the Ethernet port. Then make sure the port your printer connect to on your router is working well. Check if the network signal on your printer is flashing.
Method 2: Update Printer Driver
The problem can be caused by faulty printer drivers. So you can update the printer driver and see if this works.
There are two ways for you to get the right drivers for your printer: manually or automatically.
Manual driver update – You can update your printer driver manually by going to the manufacturer’s website for it, and searching for the most recent correct driver. Be sure to choose only driver that is compatible with your variant of Windows 10.
Automatic driver update – If you don’t have the time, patience or computer skills to update your printer driver manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct driver for your exact printer, and your variant of Windows 10, and it will download and install them correctly.
This will help, Jimmy Wick